Bedfordshire, Luton and
Milton Keynes

Call Us   Email Us

Bedfordshire, Luton and Milton Keynes Service Centre

We are commissioned to provide the Bedfordshire, Luton and Milton Keynes Community Equipment Service (BLMK CES).

Your local service centre is located in Bedford.

We provide this service working with the Bedfordshire, Luton and Milton Keynes Health and Care Partnership. Partners include Bedford Borough Council, Central Bedfordshire Council, Luton Borough Council, Milton Keynes City Council and NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB).

Get in touch

Please get in touch in regards to general enquires, repair/maintenance/technical issues of equipment loaned to you, equipment returns/recycling.

What support is available to help me keep independent?

If you have a disability and/or experience difficulty completing daily tasks, you have a couple of options:

Community Equipment Loan Service

The service provides a range of equipment to help you live independently. This is funded by your local Council and NHS, where Medequip provides the equipment on loan and includes delivery and fitting, servicing, collection and recycling.

You may be eligible for specific equipment following an assessment, where health or social care prescribers, such as an Occupational Therapist, can work with you to find ways of managing tasks and offer advice and potential solutions.

To access equipment and request an assessment, you can ask your GP for a referral, or if you are to be discharged from hospital, an assessment can be arranged.

To enquire or request an assessment directly, you can contact your Council's Social Care Team:

Bedford Council resident: call 01234 267422 or complete the Adult Social Care Enquiry Form.

Central Bedfordshire Council resident: call 0300 300 8303 or complete the Self-service Care and Support Enquiry Form.

Luton Council resident: call 01582 547659 or complete the Occupational Therapy Contact Form.

Milton Keynes Council resident: call 01908 253772 or complete the Request for Care and Support Form.

Returning Equipment

If you have already benefited from equipment loaned to you that you no longer need, you can request a free collection so we can recycle and help others in need. Contact us on 0333 091 7763 or email

Alternatively, you can return equipment directly to our service centre.


Self-care empowers you to live independently for longer, giving you the confidence to remain in your home and complete everyday tasks safely.

With a wide range of equipment choices and Trusted Assessor advice through local mobility retailers or online, finding equipment that is right for you has never been easier. This can range from food preparation and mobility to dressing and bathing aids.

For online advice, you could use the online self-assessment tool, which gives you free impartial advice about all types of equipment to make daily living easier.

You could also consider Medequip’s online retail store, Manage At Home, for a choice of 4000+ products from 100+ leading manufacturers of daily living aids, delivered directly to your home within 3-5 working days. Order your free catalogue here.

VAT relief is also available on many products, giving you financial help if you are disabled or have a chronic illness. To find out more, visit VAT Relief.

Care Technology

Medequip Connect helps people maintain their independence by providing personal care alarms and a range of associated care technology equipment that gives people the confidence to know that assistance is available at any time, 24 hours a day. To find out more, visit the Medequip Connect website.

Contact Us

Our friendly Customer Services Team will assist with:

  • General enquires
  • Repair/maintenance/technical issues of equipment loaned to you
  • Equipment returns/recycling
  • Complaints
  • Compliments

Hammond Road
Elm Farm Industrial Estate
MK41 0UD


Help make a difference in people's lives. Work with the leading community equipment service provider in Bedfordshire, Luton and Milton Keynes.

Contract Partners

Page last updated: 26/01/2024

Close Overlay

Prescriber Feedback

Please login to your TCES version to provide feedback