Brighouse Service Centre
Your local service centre is located in Brighouse, where we run the Kirklees Integrated Community Equipment Service (KICES) on behalf of Kirklees Council and NHS West Yorkshire.
Our highly trained team, are also contracted to carry out hoist LOLER testing, service, maintenance & repair of equipment for the Hollybank Trust.
Get in touch
Please get in touch in regards to general enquires, repair/maintenance/technical issues of equipment loaned to you, equipment returns/recycling.
What support is available to help me keep independent?
If you have a disability and/or experience difficulty completing daily tasks, you have a couple of options:
Community Equipment Service
The service provides a range of equipment to help you live independently. This funded by your Kirklees Council and NHS, where Medequip provide the equipment on loan and includes delivery and fitting, servicing, collection and recycling.
You may be eligible for specific equipment following an assessment, where health or social care prescribers such as an Occupational Therapist can work with you to find ways of managing tasks, offer advice and potential solutions.
To access equipment and request an assessment, you can ask your GP for a referral or if you are to be discharged from hospital, an assessment can be arranged.
To enquire or request an assessment directly, you can contact Kirklees Council's Community Health and Social Care Hub on 0300 304 5555 or explore Kirklees Council's BetterCare Support - an online adult social care self-assessment tool designed to empower individuals in managing their social care needs. Once you have registered and completed the online self-assessment, this will be sent directly to the Kirklees Adult Social Care team and they will be able to identify what support is available to you.
Returning Equipment
If you have already benefited from equipment loaned to you that you no longer need, Medequip can arrange a free collection, to recycle and help others in need. To find out more visit returning equipment or contact us on 01484 728970 or email kirklees@medequip-uk.com.
Equipment with a Medequip label can be returned directly to any of the following drop off points.
Self-care
Self-care empowers you to live independently for longer, giving you the confidence to remain in your own home and complete everyday tasks safely.
With a wide range of equipment choice and Trusted Assessor advice, through local mobility retailers or online, finding equipment that is right for you has never been easier. This can range from food preparation and mobility to dressing and bathing aids. We have a demonstration and retail facility within the service centre, so you can get a better understanding of equipment that could benefit you.
For online advice, you could use the Kirklees online self-assessment tool, giving you free impartial advice about all types of equipment, to make daily living easier.
You could also consider Medequip’s online retail store, Manage At Home for a choice of 4000+ products from 100+ leading manufacturers of daily living aids, delivered directly to your home within 3-5 working days. Order your free catalogue here.
VAT relief is also available on many products, giving you financial help if you are disabled or have a chronic illness. To find out more visit VAT Relief.
Telecare
Medequip Connect help people to maintain their independence by providing personal care alarms and a range of associated equipment that give people the confidence of knowing that assistance is available at any time 24 hours a day. To find out more, visit the Medequip Connect website.
Shaping our services with feedback
Healthwatch Kirklees are a watchdog for NHS and Social Care services. Medequip have partnered with Healthwatch to give people who use Medequip services a platform, to offer feedback and experiences of using the Community Equipment Loan Service, whether it be positive or negative.
We use feedback to build and shape services to ensure Medequip is meeting local needs for local people. Provide feedback.
Contact Us
Our friendly Customer Services Team will assist with:
- General enquires
- Repair/maintenance/technical issues of equipment loaned to you
- Equipment returns/recycling
- Complaints
- Compliments