Medequip Connect North Somerset
Welcome to Medequip Connect North Somerset, your trusted local provider of Technology Enabled Care (TEC) services, delivered on behalf of North Somerset Council. We are dedicated to helping people across the North Somerset community live safely, confidently, and independently within their own homes.
We understand that feeling secure at home plays a vital role in your overall wellbeing, our services are designed to offer continuous support tailored around your individual needs.
With extensive experience delivering TEC solutions across the UK, Medequip Connect combines modern, reliable care technology with a compassionate, community focused approach. Working closely with residents, families, carers, and health and social care professionals, we ensure every person receives the right help at the right time. From round the clock monitoring to fast, in person responder service, we provide peace of mind for you and those you care about every hour of every day.
Our goal is to help you maintain your independence, especially during challenging situations. With our Technology Enabled Care service, we provide all the necessary equipment you need to access help at any time, giving you confidence to live safely in your home.
Our Services
Medequip Connect North Somerset’s service can be accessed without the need for a formal council referral. Therefore you can;
- Choose the level of support that best suits your needs
- Start services quickly, with minimal waiting times
Our digital hub means that you do not need a telephone line or a WiFi connection to have the service. It works using a SIM card that finds the best signal for where you live.
24-Hour Monitoring
Accidents and emergencies can occur unexpectedly. Our service provides 24 hour monitoring with support always available. Whether you experience a fall or another emergency at home, our dedicated team is ready to help 24 hours a day, 365 days a year. Help can be summoned by a range of different alarms that link to our digital hub such as a pendant, falls detector or smoke detector.
Emergency Assistance:
Medequip work in partnership with Response24, North Somerset Council’s emergency response provider who can help you in an emergency, including getting you back to your feet if you fall and are uninjured, using safe lifting equipment preventing unnecessary ambulance callouts.
Immediate Support:
Our monitoring centre ensures that in the event of an emergency, your next of kin, nominated contacts, or emergency services will be alerted right away.
Proactive and Preventative Monitoring
Additional sensors that identify daily activities and routines can be provided in addition to the 24-hour monitoring service. These can support with proactively identifying changes in routine that might lead to things such as a fall or a deterioration in health and wellbeing. This part of the service can offer reassurance for family members and prevent unnecessary events such as hospital admissions. Information gathered is accessed via a mobile phone App and alerts can be set up to;
- Offer reassurance that activities have happened, such as turning on the TV or kettle
- Provide information that might be of a concern, such as a reduction in movement
Installations, Repairs & Collections
Our team assess your property to determine the most suitable locations for the installation of equipment, ensuring safety, accessibility, and optimal functionality within the home.
Professional Installation:
The team ensures safe and reliable setup of equipment, including base units and wearable devices, providing guidance on usage and maintenance.
Charges
Medequip Connect
There is an initial one off installation fee and different levels of subscription costs depending on what your needs are.
Level One – 24/7 monitoring, digital hub and pendant or falls detector, Response24 service.
Level Two – The addition to Level One of linked alarm devices that monitor falls, walking with purpose or the home environment.
Level Three – The addition to Level One or Two of linked sensors that capture activities of daily living and routines. Family to monitor.
Level Four – The same service as Level Three but Medequip Connect team to monitor.
Other Technology Enabled Care
If you have been assessed by North Somerset Council as being eligible for other TEC that can support your independence, Medequip Connect will deliver and install free of charge, This may be something to help you to remember to take your medication or alert a live-in carer that you need help.
You can also purchase TEC from Manage At Home
Charging for the Medequip Connect service is managed by North Somerset Council. Full information around eligibility and charging can be found here - Technology Enabled Care Eligibility and Charging Information
Alternatively, our team will be happy to talk you through the options available and provide pricing information.
We believe that feeling safe at home should be accessible to all. Our goal is to ensure that every individual regardless of circumstances can access quality care technology and dependable 24/7 support to help maintain independence at home. We will work with you to identify the most suitable, solution.
Why choose Medequip Connect North Somerset?
- Delivered on behalf of North Somerset Council – With council oversight of quality assurance.
- 24/7 Support – We’re always here when you need us.
- Independent Living – Helping you live independently and safely at home.
- Friendly Team – Our staff are always ready to assist you with a smile.
Get in touch
If you have questions or need more information about our service our friendly team is here to help. Contact us today to find out more about how we can support you and your loved ones.
