Cornwall Service Centre
Service commences 01/10/2024
We are commissioned to provide the Cornwall Community Equipment Service.
Your local service centre is located in Roche, Cornwall.
We provide this service working in partnership with Cornwall Council and NHS Cornwall and Isles of Scilly.
Get in touch
Please get in touch in regards to general enquires, repair/maintenance/technical issues of equipment loaned to you, equipment returns/recycling.
What support is available to help me keep independent?
If you have a disability and/or experience difficulty completing daily tasks, you have a couple of options:
Community Equipment Service
The service provides a range of equipment to help you live independently. This is funded by Cornwall Council and the NHS, where Medequip provides the equipment on loan and includes delivery and fitting, servicing, collection and recycling.
You may be eligible for specific equipment following an assessment, where health or social care prescribers, such as an Occupational Therapist, can work with you to find ways of managing tasks and offer advice and potential solutions.
To access equipment and request an assessment, you can ask your GP for a referral, or if you are to be discharged from hospital, an assessment can be arranged.
To enquire or request an assessment directly, contact Cornwall Council's Social Care Team on 0300 1234 131 or complete the online social care needs assessment form.
Returning Equipment
If you have already benefited from equipment loaned to you that you no longer need, you can request a free collection so we can recycle and help others in need. Contact us on 01726 210477 or email cornwall@medequip-uk.com.
Alternatively, you can return equipment directly to our service centre.
Self-care
Self-care empowers you to live independently for longer, giving you the confidence to remain in your home and complete everyday tasks safely.
With a wide range of equipment choices and Trusted Assessor advice through local mobility retailers or online, finding equipment that is right for you has never been easier. This can range from food preparation and mobility to dressing and bathing aids.
For online advice, you could use the online self-assessment tool, which gives you free impartial advice about all types of equipment to make daily living easier.
You could also consider Medequip’s online retail store, Manage At Home, for a choice of 4000+ products from 100+ leading manufacturers of daily living aids, delivered directly to your home within 3-5 working days. Order your free catalogue here.
VAT relief is also available on many products, giving you financial help if you are disabled or have a chronic illness. To find out more, visit VAT Relief.
Care Technology
Medequip Connect helps people maintain their independence by providing personal care alarms and a range of associated care technology equipment that gives people the confidence to know that assistance is available at any time, 24 hours a day. To find out more, visit the Medequip Connect website.
Contact Us
Our friendly Customer Services Team will assist with:
- General enquires
- Repair/maintenance/technical issues of equipment loaned to you
- Equipment returns/recycling
- Complaints
- Compliments