Taunton, Somerset Service Centre
Your local service centre is located in Taunton, Somerset where we are commissioned to provide the Community Equipment and Wheelchair Service across Somerset.
The service is provided to residents on behalf of Somerset Council and NHS Somerset. The Wheelchairs are managed by AJM Healthcare.
What support is available to help me keep independent?
If you have a disability and/or experience difficulty completing daily tasks, you have a couple of options:
Community Equipment
If you’re struggling to complete day to day tasks, participate in activities with peers, and you may have a disability, equipment may be able to help.
Consider the self-care options first, but If your needs are complex and you require long term support, you may be eligible for an assessment, where prescribers such as an Occupational Therapist can work with you to find ways of managing tasks, offer advice and potential solutions. This is a local authority and NHS funded service, where Medequip provide the equipment on loan.
Equipment would be prescribed and loaned to you through the Community Equipment Service. Vital equipment is sourced and delivered within the community to support hospital discharges, avoid admission, and support the needs of Somerset residents, with the long-term aim of keeping people independent and safe in their home environment.
To access equipment, you will need to be assessed by a health or social care professional. Contact Somerset Council's Social Care Team to enquire or request an assessment:
Call 0300 123 2224 or visit Somerset Council’s Care and Support Assessment webpage for more information.
Wheelchairs
Medequip work in partnership with AJM Healthcare to provide wheelchairs across Somerset. For more information, please visit the Somerset Wheelchair Service website.
Returning Equipment
If you have already benefited from equipment loaned to you that you no longer need, Medequip can arrange a free collection, to recycle and help others in need. To find out more visit returning equipment or call us on 01823 211699 or email somerset@medequip-uk.com.
Alternatively, you can return equipment directly to our service centre.
Self-care
Self-care empowers you to live independently for longer, giving you the confidence to remain in your own home and complete everyday tasks safely.
With a wide range of equipment choice and Trusted Assessor advice, through local mobility retailers or online, finding equipment that is right for you has never been easier. This can range from food preparation and mobility to dressing and bathing aids.
For online advice, you could use the online self-assessment tool, giving you free impartial advice about all types of equipment, to make daily living easier.
You could also consider Medequip’s online retail store, Manage At Home for a choice of 4000+ products from 100+ leading manufacturers of daily living aids, delivered directly to your home within 3-5 working days. Order your free catalogue here.
VAT relief is also available on many products, giving you financial help if you are disabled or have a chronic illness. To find out more visit VAT Relief.
Telecare
Medequip Connect help people to maintain their independence by providing personal care alarms and a range of associated equipment that give people the confidence of knowing that assistance is available at any time 24 hours a day. To find out more, visit the Medequip Connect website.
Contact Us
Our friendly Customer Services Team will assist with:
- General enquires
- Repair/maintenance/technical issues of equipment loaned to you
- Equipment returns/recycling
- Complaints
- Compliments