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Medequip awarded the Essex Integrated Community Equipment Loan Service contract

Welcome to Essex

We’re delighted to announce that Medequip has been awarded the contract to become the new provider of the Integrated Community Equipment Loan Service (ICELS) for Essex County Council and its partners, starting 1 July 2023. Partners include; East Suffolk and North Essex NHS Foundation Trust, Essex Partnership University NHS Foundation Trust, NHS Mid & South Essex Integrated Care Board (ICB) and Thurrock Council.

This announcement marks an important milestone for Medequip and our ongoing commitment to providing high-quality community equipment services to those in need, giving particular focus to customer experience, innovation and social value.

The ICELS is a vital service that provides equipment designed to help individuals who have disabilities, long-term illnesses or who are recovering from surgery or accidents, to live more independently and improve their quality of life. Examples of equipment provided include walking frames, hoists, beds and pressure care equipment.

As the new provider of ICELS for Essex County Council and its partners, Medequip will be responsible for the supply, delivery, installation, maintenance and collection of equipment prescribed by a healthcare professional. We will work closely with the council and its partners to ensure that the service is delivered efficiently, effectively, and with the highest level of customer service.

Commenting on the announcement, Managing Director David Griffiths said: "We are delighted to have been awarded the contract for the Integrated Community Equipment Loan Service in Essex. We are committed to providing the highest quality of service to all our customers and look forward to working with Essex County Council and partners to support Essex residents."

Cllr John Spence, Essex County Council Cabinet Member for Health and Adult Social Care, said: “It is critical that the equipment we provide to our residents enables them to maximise and maintain their independence, particularly when returning home from hospital. Our expectation is this equipment not only matches their needs but also keeps pace with innovations in the market. We believe both these goals will be met in this contract and are delighted to be working with Medequip.”

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