Date:
Medequip
Medequip
On Tuesday 14 April we undertook an urgent equipment delivery for a service user with Coronavirus COVID-19. We installed a four section profiling bed, and an alternating air mattress. Both members of the household were CV19 positive.
A two-person team – – lead by Leeanne Alexander, Regional Operations Manager for the South West and accompanied by Richard Evans from our Weston-super-Mare depot donned full PPE in line with Medequip’s policy for such cases and ensured the job went smoothly.
Whilst just part of ‘delivering our community equipment service’ – this activity was kindly recognised by the occupational therapist from Wiltshire Council Social Care who placed the order on behalf of her patient:
I just wanted to pass on my thanks and praise to Leanne and Richard today. The situation was handled calmly and not pressured which helped to make the transition go smoothly which was definitely required to enhance safety for the customer.
Great teamwork, thanks again