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Medequip Retains Flagship Birmingham Community Equipment Services Contract

Medequip Retains Flagship Birmingham Community Equipment Services Contract

Following a successful tender process, Medequip has retained the CES contract for Birmingham City Council and will continue to provide a comprehensive range of equipment and support to the people of Birmingham, investing in both systems and skills to further enhance services and provide cost and performance benefits.

This is a significant contract for Medequip, which we have now managed for over seven years. It covers a full range of community equipment, including both children’s and adults’ specialist items, and has been extended to provide services seven days a week, ensuring a faster service for individuals and helping to expedite hospital discharges.

Under the terms of the new contract, Medequip will also provide maintenance services for specialist equipment, which was previously contracted out to manufacturers. We are currently training dedicated service engineers to manage this aspect of the contract, which is expected to enhance speed and efficiency, improving the service for clients and saving money for Birmingham City Council.

Medequip is also incorporating significant IT developments over the new contract term, using the new TCES Community solution which provides total healthcare provision management for community equipment. Alongside this, we are upgrading our reporting platform to Microsoft BI, providing improved visibility of information and business intelligence, enabling our partners at Birmingham City Council to create an extensive range of reports to match their own specific requirements.

Medequip has enjoyed a close partnership and effective working relationship with Birmingham City Council for many years now, stated Peter Gaunt, Operations & Commercial Controller North. “Winning this contract for a further term underlines the added value provided by our experienced team, which has continued to yield significant cost and service benefits.”

Renewing our CES contract with Medequip has given us a valuable opportunity to reassess our requirements into the future and to build new channels of communication designed to increase efficiencies, reduce costs and further improve services for residents in our city, stated Councillor Paulette Hamilton, Cabinet Member for Health and Social Care for Birmingham City Council.

Alongside the service improvements, Medequip is in the process of replacing the fleet operating across Birmingham with the latest Euro 6.3 compliant vehicles, and is also looking at incorporating hybrid vehicles for city centre use to minimise emissions.

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