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All Change at Heathrow

All Change at Heathrow

It’s all change at our Heathrow depot in Harmondsworth, West Drayton, with significant investment underway which is scheduled for completion by the end of this month.

Heathrow differs from other Medequip depots in that it also houses our Head Office. Here, a total refurbishment is in the process of transforming the facilities, incorporating important elements like LED lighting throughout and new, efficient air conditioning system to improve comfort in the building.

It’s a significant move as these premises are not only used by Medequip staff but also by personnel from the contracts managed out of Heathrow, providing community equipment services for people in the London Boroughs of Hounslow and Kingston-upon-Thames.

“Dear Medequip, I want to extend a heartfelt thanks from the service user's husband. He was incredibly grateful for the expertise of the technician that delivered the equipment and completed the rail installation. Please send them his compliments.”

“Client asked me to feedback on her behalf. Client extremely happy with her new mopstick rails, she is now able to mobilise on the stairs safely. Good workmanship, rails installed in a timely manner. Thank you”

“Thank you for all your help and support. Very polite, professional and extremely helpful.”

“Good Morning, I have been asked by family to pass a compliment to the Medequip Technician, to say a big thank you, how positive and helpful he was and how kind and nice he was. Can you please pass this on to Imran Many thanks”

Our boardroom is regularly used by suppliers training on new products and by OTs for a range of uses, from manual handling through to practical training opportunities. In addition, our own Training Centre of Excellence is located here and is used by ourselves and representatives from our contracts on a regular basis. Having facilities and easy parking on site makes the depot an attractive proposition for our partners across the region.

There are upgrades for the depot facilities too with the addition of six additional charging points for electric vehicles, one of which is a 54Kw charger capable of charging two vans. With 25% of the fleet operating from the Heathrow already electrified and plans to increase this further over the next 12 months, this was an important consideration.

“Medequip believes in forging close relationships with our contracts and also encouraging the sharing of information, knowledge and best practices across all our community equipment services contracts,” stated Pete Adamson for Medequip. “Our refurbished premises and facilities will continue to be available and provide improved opportunities for shared use.”

Adding social value is also an important part of day-to-day life in Heathrow depot. The depot staff have had an ongoing relationship with a local care home in Feltham, Hounslow, where they offer ‘handyman’ services as part of the Medequip volunteering programme.

A new initiative has been set up with Storehouse Riverside Vineyard, a Christan church, where their Compassion Centre houses a foodbank which is currently experiencing high levels of demand. The staff at Heathrow have been collecting non-perishable and household products for the organisation, and will also offer volunteering hours to help out.

Add to that toy collections for a local school, fundraising for Alzheimer’s Society and part of the Medequip commitment and also collecting and transporting used items of community equipment for Belief in Action, a charity which sends vital and often life-changing equipment out to Romania and has partnered with Medequip for many years, our people at Heathrow are kept very busy!

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